Corvagan
Topic Author
Posts: 3
Joined: Tue 03 Apr 2018, 03:05

Vaesen Kickstarter being sent to the wrong address

Thu 28 Jul 2022, 17:37

Yesterday I received tracking for my Vaesen RPG – Mythic Britain & Ireland kickstarter. However it listed my old address in the email.
I had, when asked to, updated my address on pledgemanager long before shipping occurred.
I have tried talking with funagain but they have not replied. UPS refuses to change the address without charging extra. I have also submitted two support tickets without reply either.
Was told to post here so that someone might see it and get back to me.
The package is now on its way to the old address.
 
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Vader
Posts: 944
Joined: Fri 15 Nov 2019, 14:11
Location: The Frozen North

Re: Vaesen Kickstarter being sent to the wrong address

Fri 29 Jul 2022, 11:08

Weird … I could have sworn I posted this yesterday, but apparently not:

Have you tried contacting support@frialigan.se ?
Before you use the word "XENOMORPH" again, you should read this article through:

https://www.wired.co.uk/article/aliens-throwaway-line-confusion
 
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Lehto
Posts: 255
Joined: Fri 31 Jul 2020, 22:29
Contact:

Re: Vaesen Kickstarter being sent to the wrong address

Sat 30 Jul 2022, 01:25

Yesterday I received tracking for my Vaesen RPG – Mythic Britain & Ireland kickstarter. However it listed my old address in the email.
I had, when asked to, updated my address on pledgemanager long before shipping occurred.
I have tried talking with funagain but they have not replied. UPS refuses to change the address without charging extra. I have also submitted two support tickets without reply either.
Was told to post here so that someone might see it and get back to me.
The package is now on its way to the old address.
Hello,
Will answer in a PM.
Best regards,
Daniel
Customer support
Daniel
Customer support
 
Corvagan
Topic Author
Posts: 3
Joined: Tue 03 Apr 2018, 03:05

Re: Vaesen Kickstarter being sent to the wrong address

Sat 30 Jul 2022, 04:10

Weird … I could have sworn I posted this yesterday, but apparently not:

Have you tried contacting support@frialigan.se ?
I did. Eventually I received a reply but that was yesterday and have not heard back since then.

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