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OK. Just did a pre-order and its paid for ... but no link to the early access PDF has arrived even though the electronic receipt has and the blurb claims you will get immediate access.
Is there something I am missing or does 'immediate access' mean sometrhing different than immediate access?

OK. Just did a pre-order and its paid for ... but no link to the early access PDF has arrived even though the electronic receipt has.
Is there something I am missing?

The same for me. I had to call for support.

OK. Just did a pre-order and its paid for ... but no link to the early access PDF has arrived even though the electronic receipt has.
Is there something I am missing?

The same for me. I had to call for support.

So, a stuff-up somewhere along the line.
<sigh>

They are looking into it.

They are looking into it.

Does this mean we should contact support or just sit and wait?

I've been waiting for 4 hours here.

Hi all,

Update: The issue is now solved.

We're working on fixing this. In the meantime we will see to send the pdf:s manually a few times during the day for all incoming orders. This means it will be a small delay before you'll receive the pdf for the order until the problem is solved.
Best regards,
Daniel
Customer support

Min kom, tack så mycket! <3