Hemlocks
Topic Author
Posts: 5
Joined: Sat 24 Sep 2022, 20:45

No PDF with order

Sat 24 Sep 2022, 20:50

Hello

I just ordered the physical copy of The Forbidden Lands, via PayPal, but never received the PDFs. I checked DrivethruRPG and the PDFs are not there either. What gives?

thanks
 
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Fenhorn
Moderator
Posts: 4428
Joined: Thu 24 Apr 2014, 15:03
Location: Sweden

Re: No PDF with order

Sat 24 Sep 2022, 21:24

It usually don't take that much time before the email with the pdf-links comes. You can contact support@frialigan.se and ask them to look into it. It can take a day or two before they answer.
“Thanks for noticin' me.” - Eeyore
 
TwiceBorn
Posts: 8
Joined: Wed 07 Sep 2022, 11:57

Re: No PDF with order

Sun 25 Sep 2022, 07:47

Did you check your spam folder?
Hello

I just ordered the physical copy of The Forbidden Lands, via PayPal, but never received the PDFs. I checked DrivethruRPG and the PDFs are not there either. What gives?

thanks
 
Huldraenthusiast
Posts: 1
Joined: Wed 28 Sep 2022, 20:34

Re: No PDF with order

Wed 28 Sep 2022, 20:35

Same thing for me. I ordered twilight 2000 using the Apple Pay option on my phone and no pdf. Usually I get them within moments of a purchase so I’m a little surprised.
 
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Lehto
Posts: 255
Joined: Fri 31 Jul 2020, 22:29
Contact:

Re: No PDF with order

Sun 02 Oct 2022, 13:43

Same thing for me. I ordered twilight 2000 using the Apple Pay option on my phone and no pdf. Usually I get them within moments of a purchase so I’m a little surprised.
Please send as an e-mail to support@frialigan.se with your inquiry, and we will send you the pdfs as soon as possible.
Daniel
Customer support

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