outlawmoon
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Posts: 2
Joined: Fri 09 Jul 2021, 03:33

So...Shipping Takes A Good While, Huh?

Fri 09 Jul 2021, 03:36

Hi,

I ordered the Forbidden Lands box set a couple of weeks ago and it has yet to ship. Last time I managed to make contact, I was told it would ship early this week. Clearly that wasn't accurate.

What sort of actual shipping time frame are we looking at here? I'm about to start my campaign and would have REALLY liked having the game when I do.

Thanks.
 
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Fenhorn
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Joined: Thu 24 Apr 2014, 15:03
Location: Vänerns Pärla

Re: So...Shipping Takes A Good While, Huh?

Fri 09 Jul 2021, 07:39

Email support@frialigan.se and ask them about it.
“Thanks for noticin' me.” - Eeyore
 
outlawmoon
Topic Author
Posts: 2
Joined: Fri 09 Jul 2021, 03:33

Re: So...Shipping Takes A Good While, Huh?

Fri 09 Jul 2021, 13:14

Email support@frialigan.se and ask them about it.
I will. Again.
 
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Lehto
Posts: 61
Joined: Fri 31 Jul 2020, 22:29
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Re: So...Shipping Takes A Good While, Huh?

Fri 09 Jul 2021, 15:17

I have sent you a PM now regarding your order.

Best regards,
Daniel
Customer support
Daniel
Customer support
 
Thorgrimr77
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Joined: Sat 10 Jul 2021, 22:12
Contact:

Re: So...Shipping Takes A Good While, Huh?

Sat 10 Jul 2021, 22:17

I also have an issue. I ordered a book a couple weeks ago and I tried emailing the support team with no response.

How long does shipping usually take? I could have easily ordered from another online site, but want to support the actual company producing 2 of my favorite recent games.

I will try emailing again today.
 
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Fenhorn
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Joined: Thu 24 Apr 2014, 15:03
Location: Vänerns Pärla

Re: So...Shipping Takes A Good While, Huh?

Sat 10 Jul 2021, 23:15

I also have an issue. I ordered a book a couple weeks ago and I tried emailing the support team with no response.

How long does shipping usually take? I could have easily ordered from another online site, but want to support the actual company producing 2 of my favorite recent games.

I will try emailing again today.
GamesQuest have longer handling time than normal at the moment, but email support@frialigan.se.se again (just because GamesQuest have longer handling time, the support can take a little bit longer as well).
“Thanks for noticin' me.” - Eeyore
 
Thorgrimr77
Posts: 2
Joined: Sat 10 Jul 2021, 22:12
Contact:

Re: So...Shipping Takes A Good While, Huh?

Sun 11 Jul 2021, 02:50

I emailed again.

I ordered a copy of Mork Borg from the online shop.

Let's see what happens. Thanks for the response @Fenhorn.
 
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Lehto
Posts: 61
Joined: Fri 31 Jul 2020, 22:29
Contact:

Re: So...Shipping Takes A Good While, Huh?

Wed 14 Jul 2021, 10:51

Hello Thorgimr77,

Please send me a pm with your e-mail so I can check about the abscense of answer.

Best regards,
Daniel
Customer support
Daniel
Customer support

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