Page 2 of 2

Re: Did not receive pre-order bonus

Posted: Thu 13 Jun 2019, 01:47
by peppercromag
Hey guys

I also haven't received my PDF or an email notification for the payment made.
Is there anything i need to do?
Besides the usual (checking spam filter) you should start by contact support@frialigan.se
Thank you for that,
I double checked my spam folder and im awating an email back from the support team

Re: Did not receive pre-order bonus

Posted: Fri 14 Jun 2019, 05:50
by kiel667
Heya, I am also still waiting on my pre-order bonus materials. I've submitted an email to Fria Ligan support and haven't heard anything back yet.

Re: Did not receive pre-order bonus

Posted: Fri 14 Jun 2019, 10:06
by Tomas
We send out the PDFs in waves manually, every 48 hours or so. But if you have waited longer than three days, please email support@frialigan.se. Our support staff in under a heavy workload right now and it might take them a few days to reply, but they will reply.

Re: Did not receive pre-order bonus

Posted: Fri 02 Aug 2019, 12:37
by Jhea
So every 48 hours? 

Ok, so need for me to be on the edge right now (ordered on Wednesday arround noon, now it's friday arround noon)
Looking forward to that link to get some early views on it :)
could really need something to cheer me up atm

Re: Did not receive pre-order bonus

Posted: Fri 16 Aug 2019, 22:31
by SNAFU
Did every pre-order come with the cinematic starter kit?
I pre-ordered the standard bundle (and a bunch of extra dice) on August 2nd and received "A hard life amongst the stars" about a week later.
But what I did not receive anything else. Is that right?

Thanks in advance!

Re: Did not receive pre-order bonus

Posted: Fri 16 Aug 2019, 23:14
by Fenhorn
All who have pre-ordered should have gotten an email with a link to the Cinematic Starter Kit and the A hard life among the stars preview chapter. If you have pre-ordered and haven't gotten those two, contact support@frialigan.se.