peppercromag
Posts: 3
Joined: Wed 12 Jun 2019, 02:51

Re: Did not receive pre-order bonus

Thu 13 Jun 2019, 01:47

Hey guys

I also haven't received my PDF or an email notification for the payment made.
Is there anything i need to do?
Besides the usual (checking spam filter) you should start by contact support@frialigan.se
Thank you for that,
I double checked my spam folder and im awating an email back from the support team
 
kiel667
Posts: 1
Joined: Fri 14 Jun 2019, 05:49

Re: Did not receive pre-order bonus

Fri 14 Jun 2019, 05:50

Heya, I am also still waiting on my pre-order bonus materials. I've submitted an email to Fria Ligan support and haven't heard anything back yet.
 
User avatar
Tomas
Site Admin
Posts: 4461
Joined: Fri 08 Apr 2011, 11:31

Re: Did not receive pre-order bonus

Fri 14 Jun 2019, 10:06

We send out the PDFs in waves manually, every 48 hours or so. But if you have waited longer than three days, please email support@frialigan.se. Our support staff in under a heavy workload right now and it might take them a few days to reply, but they will reply.
Fria Ligan
 
Jhea
Posts: 23
Joined: Fri 02 Aug 2019, 12:35

Re: Did not receive pre-order bonus

Fri 02 Aug 2019, 12:37

So every 48 hours? 

Ok, so need for me to be on the edge right now (ordered on Wednesday arround noon, now it's friday arround noon)
Looking forward to that link to get some early views on it :)
could really need something to cheer me up atm
I don't need a fancy signature quote from some dude, everything i say is pure gold! ~ myself
 
SNAFU
Posts: 4
Joined: Mon 03 Jun 2019, 21:56

Re: Did not receive pre-order bonus

Fri 16 Aug 2019, 22:31

Did every pre-order come with the cinematic starter kit?
I pre-ordered the standard bundle (and a bunch of extra dice) on August 2nd and received "A hard life amongst the stars" about a week later.
But what I did not receive anything else. Is that right?

Thanks in advance!
 
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Fenhorn
Moderator
Posts: 1415
Joined: Thu 24 Apr 2014, 15:03
Location: The Pearl of Lake Vänern.

Re: Did not receive pre-order bonus

Fri 16 Aug 2019, 23:14

All who have pre-ordered should have gotten an email with a link to the Cinematic Starter Kit and the A hard life among the stars preview chapter. If you have pre-ordered and haven't gotten those two, contact support@frialigan.se.
“I’d say thistles, but nobody listens to me, anyway.” - Eeyore
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