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Mate, you may not be hired by FL, but you're somebody in official capability on the official company Forum. You're in clear conflict of interest when you express opinions / statements about the shipping process and state of the things. Especially when people are raising valid concerns and you come a...

There are thousands and thousands of backers and pre-orders to the various products, sadly these things happens to some of those. It can be so that just sometimes bad things happens. It is not fun to be the one that it happens to, but it happens. Of course It doesn't help that some support emails g...

BTW, I had zero issues getting a copy of Heart of Darkness from a local store in Poland, waited a week until they got it from Fria and they've sent it to me. So it's not like Fria is incapable, the resellers get quick shipments. The process for individual customer is broken. I have no idea whether i...

Still confused with replies from Daniel / Lehto. I've waited weeks beyond first reports of books arriving to people in EU / UK. Then got told it shipped. On tracking it went out of Germany (towards Poland), never materialized with the final delivery company I've waited weeks, asking questions and ge...

After months of waiting and long weeks of "delivery", my copy was officially assumed to have been lost and has been refunded. On Oct 10th Daniel / Lehto has stated out of the blue that he "reached out to the distributor" for re-shipping, which is surprising, but welcome. I've sti...

Guys, use this, it gives you a lot more info and follow up tracking / details than each carriers' own sites.
parcelsapp.com

Okay, I'd like to address a few points on Kraków with the caveat that I haven't read the rule section thoroughly so far and only skimmed over Karlsborg. I also get that the publishers try to keep the background light, probably because it's an alternate history setting where everybody has (sometimes...

They straight up lost my copy of Heart of Darkness, it was shipped after all the wait on 12.09 and never arrived. A few days ago I just asked for a refund.

Hi, another working day passed. You still have not viewed my PM. Can anyone else from Fria pick this up instead?

It's disappointing and discouraging to say the least. Between this and the shitshow of customer experience (being completely ghosted by David The Customer Support Rep) I'm having, I'm not buying anything directly from Fria Ligan anymore. And if my Heart of Darkness box doesn't arrive, having already...