Search found 26 matches

by KilJhard
Thu 21 Dec 2023, 22:00
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

Did you pay for the transaction 278$ US or you did refuse the FEDEX box ?
Can we refuse a FEDEX box at the door in those situation, I was wondering.

Arthur.
Neither. They delivered the book and then 3 weeks later I got a bill from FedEx in the mail.
by KilJhard
Thu 21 Dec 2023, 03:59
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

Unfortunately, it is most likely a mistake made by Free League (or whomever is responsible for its distribution to North America), as the situation is now. Free League should absolutely be emailed. For a matter of days, they were able to resolve the issue for me, despite the fact that it was both b...
by KilJhard
Wed 20 Dec 2023, 01:07
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

Yup. Thats where I originally messaged them at the beginning of the month. :(
by KilJhard
Tue 19 Dec 2023, 19:26
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

FedEx sent me a copy of the order from the distributor stating it's worth $278 so FedEx/customs goes off of that. I did send all the info from my order to FedEx in the original email to them showing the cost in SEK along with it being converted. I've been trying to reach Free League through email an...
by KilJhard
Tue 19 Dec 2023, 00:21
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

So, I still have not heard from Free League about this but definitely heard back from FedEx and they refuse to do anything, and pretty much ignored everything I said. But they did provide a copy from the Distributor in the US (printers) and it shows that they noted the $35 book to be worth $278USD. ...
by KilJhard
Sat 09 Dec 2023, 02:59
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

First bit is not unusual for FEDEX. Unlike DHL (who tends to let you know as your shipment is in transit), they will sometime send you a letter with the payment for Taxes and brokers fee a month or two after you've received it. The second part looks like someone forgot to do their conversion from S...
by KilJhard
Tue 05 Dec 2023, 16:01
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

This is the first time it's happened but its extremely frustrating. The laziness of FedEx is unbelievable. It’s probably a mistake on Free League’s part (or whatever company does their North American shipping), unfortunately. Definitely email Free League. It was annoying and frustrating, but they w...
by KilJhard
Tue 05 Dec 2023, 06:36
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

I had something similar happen to me, the reason being that they declared the value of what I ordered as if it were in Canadian, but didn't convert the numbers from SEK, so the declared value of a $500 CAD order was listed as almost $4000 instead (because $500 is about 4000 SEK). It was super frust...
by KilJhard
Tue 05 Dec 2023, 06:35
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

Re: FedEx Scamming

I have seen some extreme costs from just Canada before. I hope you also send a message to FL about it. I have not, though I cancelled the next package that was supposed to follow the first book. It's obviously too late for the, Aliens: Building Better Worlds book since its already in FedEx's hands ...
by KilJhard
Mon 04 Dec 2023, 19:13
Forum: Customer Support
Topic: FedEx Scamming
Replies: 21
Views: 23677

FedEx Scamming

Hey everyone (specifically Canadians)! I had recently purchased the book, The Dunwhich Horror from Free League's store and it arrived early November. There were no charges I needed to pay prior or on delivery which I thought was great unitl a couple of weeks later I received a letter in the mail fro...